Archive for May, 2017

Google Home Remembers What You Forget

May 29, 2017

I’m forgetting where I put stuff all the time.  I might write it down, but then I can’t find the piece of paper. I’ve owned a Google Home since almost the beginning and love it.  If you have one, tell it to remember something and it will. For example say “Hey Google, remember I put […]

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Apple Store Techs May Have No Experience Fixing Macs?

May 21, 2017

You’d think the Apple store would hire the best and brightest computer repair technicians.  Due to how busy they are, they’re cutting back on training. It used to be Apple technicians would get some hands-on experience fixing Macs before touching your system.  If this story is true, your Mac might be the first one they’ve touched. […]

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What is Ransomware?

May 14, 2017

You might have heard in the news about companies getting hit with “ransomware”.  In particular medical offices like chiropractors and psychologists are major targets.  We see the same thing with our Lawrence, Topeka and Kansas City computer repair clients. The nutshell is your computer gets some kind of virus.  Instead of just messing up your […]

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Customer Privacy Again in the News

May 7, 2017

Apple should be ashamed of itself; recently employees were caught stealing photos from client systems.  I don’t think companies like Apple quite understand the intimate and personal nature of the information they’re entrusted with. I’ve written about our strict privacy policy, but it’s worth mentioning again.  We realize people’s entire lives are stored on their […]

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