Archive for December, 2017

We’re Open Christmas Eve, Christmas Day

December 24, 2017

To celebrate, here’s something I wrote in 2010, publishing it again: Twas the night before Christmas, when all through the house… not a creature was stirring, except for a mouse! The web was searched with thought and care, but not a company could get gifts there. The children were nestled all snug in their beds, […]

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Beware of Browsers That Fill Stuff In

December 17, 2017

A few years back, companies realized we often fill out the same things over again on webforms.  They thought “Hey, why don’t we keep track of that stuff for you?”  That idea was great, but hackers have exploited it. As this article points out,  hackers have taken advantage of the idea.  They can trick Safari […]

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Tech Support is Wrong Half the Time

December 10, 2017

We’ve known this all along as computer repair people, but you may not know this as a consumer.  Tech Support often gets it wrong. According to a recent study by Laptop Magazine, contacting a manufacturer will result in the wrong answer 44% of the time.  Ouch.   They’re the company that makes the stuff – […]

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Computer Repair, Insurance and Honesty

December 3, 2017

Last year, a controversial study suggested that computer repair shops scam people that have insurance.  If you mention you have insurance, on average, you’ll get charged more for the repair.  Guess what…so do we.  Our rationale is different though. The computer repair shops in the study clearly took advantage of customers.  They billed for work […]

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