ISPs Have to Issue Refunds for Service Problems

Tax Bill

Don’t you wish we had this in Lawrence, KS?  Every time Midco or AT&T had an outage, they’d be required to give us money.

In the UK at least, companies have to pay if they don’t deliver on service.  Not only do they have to compensate you for outages, but if they miss appointments or don’t fix a problem in a timely fashion.  So cool!

What’s stopping us from having these rules in Lawrence?  Absolutely nothing, except our city commission.  We as voters can ask our legislators to enact these laws on a local level.

That is, unless you like these delays and paying for service you’re not getting.  I thought so!

Photo by Images_of_Money

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