Business

We’re The Best of Lawrence For Computer Repair!

Posted by on June 25, 2017 at 8:47 pm
Best of Lawrence247 t960

Last week I got quite a thrill!  Our company, DoctorDave Computer Repair, won the Best of Lawrence contest.  From the pictures people took of me there, I was pretty excited.  Here’s me in the more calm state. Many people were surprised I was excited.  After all, I was opposed to the contest last year.  Things […]

Should You Use Your Fingerprint to Unlock Your Phone

Posted by on June 11, 2017 at 5:00 pm
Day 164 West Midlands Police Custody fingerprint scanner

I was a little late to the fingerprint unlocking game.  Due to my extreme iPhone case, the fingerprint unlock didn’t work.  I love it, but I’m inclined to turn the feature off. While you can’t be compelled to give up your password due to the Fifth Amendment, you could be compelled to give your fingerprint. […]

Stop Waiting for Google Fiber, Support Municipal Broadband

Posted by on June 4, 2017 at 7:00 pm
Mario at Google Fiber Kansas City MO

We’ve been a big supporter of local government providing internet. While Google Fiber is great, they’re already cutting back expansion and even cancelling appointments in Kansas City.  Just like trash and water or even the library, the city should be providing internet. Unfortunately, some legislatures like Virginia are trying to block these efforts.  The rationale that […]

Customer Privacy Again in the News

Posted by on May 7, 2017 at 3:00 pm
Torley visits the Apple Store 05

Apple should be ashamed of itself; recently employees were caught stealing photos from client systems.  I don’t think companies like Apple quite understand the intimate and personal nature of the information they’re entrusted with. I’ve written about our strict privacy policy, but it’s worth mentioning again.  We realize people’s entire lives are stored on their […]

Your Privacy and Computer Repair

Posted by on April 30, 2017 at 5:00 pm
Mobile Service Desk Best Buy 1

When we do computer repair, we see all sorts of personal stuff. It’s not just your Facebook profiles and bank accounts.  We can see your browsing habits, who else you know, every password.  It’s everything that’s on your phone and more.  We take that responsibility seriously, some providers don’t Recently, national news outlets have covered […]

Should You Worry About the Repeal of FCC Privacy Protections?

Posted by on April 2, 2017 at 9:00 pm
Please

This past week, lots of clients in Lawrence have asked DoctorDave Computer Repair about the privacy of their internet connection.  They’re asking if they should get a Virtual Private Network (VPN) or another  method of protection. Our short answer is “not much has changed”, but we’re always for privacy. When you cut through the ad-selling […]

Come Join the Best of Lawrence Fun This Year

Posted by on February 6, 2017 at 3:46 pm
VOTE

We’re excited to support the Best of Lawrence contest this year, and in particular the computer repair category.  Last year, we had some huge concerns about the contest. Those concerns were met with resistance and profanity (I had to delete some comments!)  This year, not only were we listened to, but the Lawrence Journal-World created a […]

We Help Contribute to The Sales Tax Numbers

Posted by on January 29, 2017 at 8:02 pm
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The Journal-World recently that Lawrence had the “best tax growth in the state.”  While much of this was due to construction, I’m glad we played a small part in that. I’m proud to say we collect sales tax on behalf of the state. Not every business, especially in the computer repair industry, does that. We’re […]

Our Policy Towards Password Resets and Password Recovery

Posted by on January 16, 2017 at 6:19 pm
Keys on Keyboard

One popular question we get at DoctorDave Computer Repair in Lawrence is “Can you recover my password?” Many times it’s an innocent problem, but we always play it safe. Photo by IntelFreePress – http://flic.kr/p/dxdmTX Why Do You Get Locked Out of Your Computer? The most common reason is plain forgetfulness. You haven’t used it in […]

Free Car Chargers and The new DoctorDave iPhone App

Posted by on May 22, 2016 at 4:35 pm

It has taken us a few years, but we finally have a DoctorDave Computer Repair app for our clients in Lawrence, Topeka and Kansas City. Although the app works anywhere in the US, our focus is here at home.     What Does it Do?   It makes it easier for you to request service […]

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