Business

Customer Privacy Again in the News

Posted by on May 7, 2017 at 3:00 pm
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Apple should be ashamed of itself; recently employees were caught stealing photos from client systems.  I don’t think companies like Apple quite understand the intimate and personal nature of the information they’re entrusted with. I’ve written about our strict privacy policy, but it’s worth mentioning again.  We realize people’s entire lives are stored on their […]

Your Privacy and Computer Repair

Posted by on April 30, 2017 at 5:00 pm
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When we do computer repair, we see all sorts of personal stuff. It’s not just your Facebook profiles and bank accounts.  We can see your browsing habits, who else you know, every password.  It’s everything that’s on your phone and more.  We take that responsibility seriously, some providers don’t Recently, national news outlets have covered […]

Should You Worry About the Repeal of FCC Privacy Protections?

Posted by on April 2, 2017 at 9:00 pm
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This past week, lots of clients in Lawrence have asked DoctorDave Computer Repair about the privacy of their internet connection.  They’re asking if they should get a Virtual Private Network (VPN) or another  method of protection. Our short answer is “not much has changed”, but we’re always for privacy. When you cut through the ad-selling […]

Come Join the Best of Lawrence Fun This Year

Posted by on February 6, 2017 at 3:46 pm
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We’re excited to support the Best of Lawrence contest this year, and in particular the computer repair category.  Last year, we had some huge concerns about the contest. Those concerns were met with resistance and profanity (I had to delete some comments!)  This year, not only were we listened to, but the Lawrence Journal-World created a […]

We Help Contribute to The Sales Tax Numbers

Posted by on January 29, 2017 at 8:02 pm
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The Journal-World recently that Lawrence had the “best tax growth in the state.”  While much of this was due to construction, I’m glad we played a small part in that. I’m proud to say we collect sales tax on behalf of the state. Not every business, especially in the computer repair industry, does that. We’re […]

Our Policy Towards Password Resets and Password Recovery

Posted by on January 16, 2017 at 6:19 pm
Keys on Keyboard

One popular question we get at DoctorDave Computer Repair in Lawrence is “Can you recover my password?” Many times it’s an innocent problem, but we always play it safe. Photo by IntelFreePress – http://flic.kr/p/dxdmTX Why Do You Get Locked Out of Your Computer? The most common reason is plain forgetfulness. You haven’t used it in […]

Free Car Chargers and The new DoctorDave iPhone App

Posted by on May 22, 2016 at 4:35 pm

It has taken us a few years, but we finally have a DoctorDave Computer Repair app for our clients in Lawrence, Topeka and Kansas City. Although the app works anywhere in the US, our focus is here at home.     What Does it Do?   It makes it easier for you to request service […]

Protecting Your Business Page on Facebook

Posted by on May 10, 2016 at 7:33 pm

Although we aren’t social media consultants, we find that Facebook problems are part of the computer repair business here in Lawrence, Kansas. Often these problems are hacks, hijacking, or vandalism of a web page. For many businesses, a Facebook page is a key way to interact with customers and promote their business. They’re devastated by […]

Why You Shouldn’t Vote Us (Or Anyone Else) “Best of Lawrence”

Posted by on February 10, 2016 at 7:00 pm

UPDATE:  See our support and the changes for the 2017 voting.  We’re glad the Lawrence Journal World listened to our concerns and revamped the program for 2017. Voting and elections seem like a simple process.  The person with the most votes wins.  It doesn’t always work that way as we know.  The “Best of Lawrence” […]

Why hasn’t Dave been blogging?

Posted by on April 27, 2014 at 9:04 pm

In case you haven’t noticed, I haven’t been writing as much here and will be taking a short leave from blogging on this site. We’ve got some good reasons for that and some minor changes to tell you about. Read on! Goodbye and Hello Again to our Technicians We had to say goodbye, at least […]

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