Business

Rural Douglas County Needs This for Internet Service!

Posted by on March 18, 2018 at 8:27 pm

Even as we push for better broadband in the city of Lawrence, our community is bigger than that.  People in rural areas have a tough time.  They’re stuck using mobile hotspots that have severe data limits or expensive satellite connections. These don’t always work, especially if you live on a large property. Microsoft is coming […]

Some ISPs Give you Mandatory Ads

Posted by on March 4, 2018 at 8:55 pm

When you go to some websites, you expect ads.  That’s what pays for the site.  Just like commercials on TV.  Some Internet Service Providers add their own ads to your browsing experience. Comcast was caught doing this last year.  They were adding information to web pages you visited encouraging you to upgrade your cable modem. […]

The Digital Divide is Growing (Thanks AT&T)

Posted by on February 18, 2018 at 8:49 pm

Most people know, I’m a strong advocate for bridging the digital divide.  That’s why I work with great organizations like Connecting For Good that help make sure everyone has equal access to technology.  While there are problems in Kansas City and Lawrence, this report shows AT&T is making it worse. What that link states is things […]

How to Get Net Neutrality and Internet Privacy Back In Lawrence

Posted by on February 11, 2018 at 9:16 pm

Late in 2017, the FCC made a major change as to how the internet works in the United States.  Instead of treating it like a utility, whereby you can’t discriminate based on usage, internet service providers (ISPs) now have the right to limit your usage or charge extra for some sites. They can also use […]

What are the best kind of references?

Posted by on January 21, 2018 at 10:19 am
Blue Rider needs a phone call

We’re very particular about the people we let repair client computers.  I’ve written about hiring before, but it’s shocking how few businesses check references.  The only thing worse than not checking references is the terrible references we get when we check them for technicians. This article from hiring site Monster.com explains some key points. The obvious […]

Why Does Someone Want to Hack Your Computer

Posted by on January 7, 2018 at 7:00 pm
Santiago

Clients sometimes take a casual approach to computer security. Their rationale is “I have nothing important on there.”  They don’t do banking or finances.  They’re just casually surfing and interacting with friends. This article explains some of the details why you’re hacked. In a nutshell, they’re not looking to steal anything from you.  The goal is […]

We’re Open Christmas Eve, Christmas Day

Posted by on December 24, 2017 at 7:00 pm
Santa Mouse

To celebrate, here’s something I wrote in 2010, publishing it again: Twas the night before Christmas, when all through the house… not a creature was stirring, except for a mouse! The web was searched with thought and care, but not a company could get gifts there. The children were nestled all snug in their beds, […]

Local Tech Support Scam Victim On the Hook for $10,000

Posted by on November 26, 2017 at 9:24 pm

Until we got the third call in one week for this scam, I couldn’t believe it was true.  Sadly one client was taken for almost $10,000.  She needs to take out a loan so that she can pay her living expenses.  How this all came about is interesting, but more important,  anyone who’s been a […]

Your Internet Service Provider May Be Lying to You

Posted by on August 6, 2017 at 7:00 pm
Time Warner Cable Truck

Unless you have municipal broadband (we’re big fans), your Internet Service Provider (ISP) is a for-profit business.  That means sometimes they have an incentive to be dishonest.  Sometimes they even get caught for it. The New York State Attorney General caught Time Warner lying to its customers.  This article explains all the lies they told, […]

Why we Don’t do iPhone Repairs: Another Reason

Posted by on July 23, 2017 at 8:11 pm
Cracked iPhone

We’ve never done iPhone or other mobile device repairs and probably never will.  There are a ton of reasons, but here’s a new one.  Apple has prevented third parties from repairing the iPhone 7 and 7 Plus. This article explains the reasons, but the nutshell is the Apple Retail store needs to configure the phone after […]

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