Business

Crowdsourcing our next technician. A new iPad for you says we can; learn the details and refer the next great DoctorDave tech

Posted by on January 1, 2012 at 8:02 pm
crowdsourcing

Crowdsourcing was a key buzzword of 2011 along with Kickstarter: the ultimate crowdsourcing in which a group of micro investors make magic happen. As our business continues to expand despite the “economic downturn,” we’re hiring but profoundly selective about whom we hire. Our people represent our business and have to be just the right fit [...]

Scary Story: Families fighting over the computer

Posted by on November 20, 2011 at 8:35 pm
angsty mcstaberson

Although this story is a few months old, I’m seeing it posted on a variety of websites lately. The link to the Kansas City Star doesn’t work anymore, so here is the blurb in its entirety: “Siblings often squabble over who gets to use the family computer. But one sister took a fight too far [...]

Best Twitter Customer Service story ever (or at least I think so)

Posted by on October 30, 2011 at 2:06 pm
Pan Am Girl

Each of us is on a quest. It might be for a great pair of shoes, the ultimate bargain or simply a great cup of coffee. For me it’s the exit row. My dad taught me the exit row was the best seat on the plane. Plenty of leg room means I don’t feel like [...]

Job searches tanked by social media fails

Posted by on October 16, 2011 at 5:15 pm

After some offline and online discussions about the amazingly dumb things I see job applicants do on social media, I’ve decided to compile them for posterity. As an employer, I hope that potential applicants don’t read it. These FAILS make my job so much easier in deciding whom to work with. Here are some particular [...]

Not all that is local business, is local

Posted by on October 2, 2011 at 9:24 pm
Disguise fail 294/365

When is a duck not a duck? When it’s listed on Google as a local duck. We now tend to use Google searches more than we use the yellow pages or 411 (does 411 even work anymore?) However, those “local” searches can be heavily manipulated. This NY Times article () talks about how in a [...]

Why it’s hip to be Square: Small business credit card processing for FREE

Posted by on September 18, 2011 at 8:02 pm
DSCF5364

If you haven’t paid for computer repair service from us recently with a credit card, you’ve missed out on a revolutionary piece of technology we use in order to accept credit card. Around this time last year I singed up with a company called Squareup to take credit cards. Signup took about 30 seconds. Before [...]

Our sponsorship of a local business saves money and the environment

Posted by on September 11, 2011 at 7:48 pm

It’s no great secret that I’m addicted to coffee and love going to coffeehouses. Moreover, I pretty much love all of the ones in Lawrence. For a few bucks, I get to relax and read for a while and get my caffeine fix. Also, I’m a huge fan of local business so if I can [...]

The First and the Next Eight Years

Posted by on August 22, 2011 at 12:27 am

  This week marks the start of my eighth year of doing DoctorDave full time. This also marks some big changes here at headquarters. 1)  Dave’s car wreck I’m physically OK.  Still a bit stiff and sore.  For those interested, it was NOT someone texting or talking on the phone and it was the other [...]

Don’t always trust online reviews!

Posted by on July 31, 2011 at 12:52 pm

While I’m pretty darn proud of our reviews on such websites as Google, Angie’s List, and Insider Pages, I urge everyone to be a bit cautious about relying solely on online reviews for purchasing decisions. While this Consumerist post talks about how “shills” are being paid to post reviews on Yelp , this is not [...]

social:IRL Boot camp lessons In Real Life

Posted by on July 24, 2011 at 5:28 pm
INTERNET

Last week I attended another excellent social:IRL boot camp, this time with none other than Peter Shankman. Peter promised the conference would be about how to generate revenue, not friends or followers or influence scores. Some people have already covered some of the basics here and here as well as a here. Instead of telling [...]

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