Social Media

Protecting Your Business Page on Facebook

Posted by on May 10, 2016 at 7:33 pm

Although we aren’t social media consultants, we find that Facebook problems are part of the computer repair business here in Lawrence, Kansas. Often these problems are hacks, hijacking, or vandalism of a web page. For many businesses, a Facebook page is a key way to interact with customers and promote their business. They’re devastated by […]

The unique problems with reviews of doctors online

Posted by on February 23, 2014 at 12:52 pm

I’ve written quite a bit about review sites and in particular Yelp. Maybe it’s because I’m both an active reviewer on Yelp and Amazon but also I take pride in the reviews of my business. Reviewing your doctor continues to be an emerging field as finding a good doctor can literally save your life. However, […]

Getting social with small business: it isn’t a waste of time

Posted by on January 19, 2014 at 8:37 pm
Time is a Tickin'

If you can’t tell, DoctorDave Computer Repair in Lawrence is a social company. We don’t just socialize with our customers during service calls, but we are on Twitter, Facebook, Yelp, and Google Plus as well as blogging (just like this) I won’t lie and say it’s not time consuming because it is! Before I started […]

Tablet Tuesday: Accessories for your #inteltablets

Posted by on December 3, 2013 at 10:50 pm

For this installment of Tablet Tuesday, I’ll briefly talk about some of the accessories and accompaniments I’ve used with my tablet. A good book is always a start and I spent quite a bit of time at the bookstore trying to find the right one. Since I now have (temporarily) a Samsung Galaxy Tab 3 […]

Tablet Tuesday : Smaller is better when it comes to #inteltablets

Posted by on November 26, 2013 at 9:47 pm

As I wrote last week, I’m participating in a special Intel program to where they allow people to experience their tablets. My Samsung Galaxy Tab 3 10.1 wasn’t compatible with two key apps I use: Google Helpouts and Lynda.com. The gracious folks at Intel investigated the problem and confirmed that a Dell Venue 8” worked […]

Helping out with Helpouts, or what I’d like to call HelpRaising

Posted by on November 10, 2013 at 7:13 pm
UX Help

If you haven’t heard, Google announced an exciting new program called Helpouts. I’m honored to have been selected as one of the first providers in the program. This http://lifehacker.com/15-free-google-helpouts-to-get-expert-tips-for-your-eve-1459743988e has a great introduction to some of the providers out there. I’m excited to help our computer repair clients here in Lawrence as well as Topeka […]

Should you be able to email your doc?

Posted by on October 27, 2013 at 9:47 pm
laptop and stethoscope

In 2013 you’d think you’d be able to email your doctor, and telemedicine would be all the rage. While the technology is there, the laws and policies haven’t caught up. Of course, with me as your computer doc you can email, text, imessage, Facebook Tweet and use just about any method you wish to reach […]

Responding to negative reviews online: an LJWorld.com/Marketplace case study

Posted by on June 30, 2013 at 9:11 pm
Fire Dancer

While we are fortunate we’ve never had negative reviews yet for DoctorDave Computer Repair in Lawrence, KS, the fact is statistically it’s bound to happen. While we try to screen out difficult clients, the fact is that even the best doctors sometimes aren’t a good fit for certain patients. Sometimes the messenger gets blamed for […]

How we are giving back to Lawrence by leaving Lawrence Giveback: it adds up!

Posted by on June 16, 2013 at 7:45 pm
Engineering Department clerical worker at adding machine, 1915

As of January 1st, DoctorDave Computer Repair is no longer a member of the Lawrence Giveback program. This was a difficult decision for me but ultimately I think it’s best for our customers and the program. I’d like to explain why we left and what we are doing different. DoctorDave Computer Repair had been a […]

Why Yelp is bad for small business (yes I said it!)

Posted by on June 9, 2013 at 7:23 pm
yelp elite butterfly (42)

Image courtesy of Flickr user calmenda Yelp has been in the news quite a bit lately with Amy’s Baking Company blaming Yelp reviewers for “endangering their lives” and a San Diego law firm succesfully suing Yelp in small claims court. Yelp is on the defensive and blogged about the fact that advertising does not impact […]

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