Our Policy Towards Password Resets and Password Recovery

Posted by on January 16, 2017 at 6:19 pm
Keys on Keyboard

One popular question we get at DoctorDave Computer Repair in Lawrence is “Can you recover my password?” Many times it’s an innocent problem, but we always play it safe. Photo by IntelFreePress – Why Do You Get Locked Out of Your Computer? The most common reason is plain forgetfulness. You haven’t used it in […]

What to Do When Your ISP has an Outage

Posted by on January 9, 2017 at 10:32 pm

WOW aka Knology or Wow and soon to be MIDCO had a major outage recently.  Outages are disappointing, but can be expected.  Nothing works right all the time. Is it You or Them? The Power Cycle Dance When you can’t get online, you’ll always want to do a few standard things in this order: Shutdown your […]

Should You Install Windows 10? No!

Posted by on June 12, 2016 at 7:15 pm

When Windows 10 came out, we advised clients to wait on the upgrade. The product was new and Windows 10 had lots of glitches. Microsoft fixed a bunch of these problems and Windows 10 is now reliable. That doesn’t mean you should upgrade your Windows 8 or Windows 7 computer to Windows 10. Why Shouldn’t […]

Free Car Chargers and The new DoctorDave iPhone App

Posted by on May 22, 2016 at 4:35 pm

It has taken us a few years, but we finally have a DoctorDave Computer Repair app for our clients in Lawrence, Topeka and Kansas City. Although the app works anywhere in the US, our focus is here at home.     What Does it Do?   It makes it easier for you to request service […]

Protecting Your Business Page on Facebook

Posted by on May 10, 2016 at 7:33 pm

Although we aren’t social media consultants, we find that Facebook problems are part of the computer repair business here in Lawrence, Kansas. Often these problems are hacks, hijacking, or vandalism of a web page. For many businesses, a Facebook page is a key way to interact with customers and promote their business. They’re devastated by […]

Free Data Recovery From DoctorDave Computer Repair

Posted by on April 27, 2016 at 9:17 am

We’ve always done data recovery for our computer repair clients in Lawrence and surrounding areas. Sometimes it’s as simple as removing a drive from a dying computer. Other times it’s a little more complex. We have dozens of tools and decades of experience getting people stuff from their computers. We’re testing a new tool and […]

Why you should have multiple email addresses

Posted by on March 9, 2014 at 8:15 pm

I’ve wrtten before about the importance of not using your ISP’s email address such as “” or “” primarily because if you cancel your account with them, you can’t keep your email address. With services such as Gmail, Yahoo and, you can have multiple email addresses at no charge and not be tied to […]

How Dave Greenbaum accidentally (?) stole Dave Greenbaum’s identity

Posted by on February 2, 2014 at 5:50 pm

My Monday was fairly typical and uneventful until I received an email from MetLife saying first that my account password was changed and then a few minutes later my email address was changed. That certainly wasn’t me! I thought this was probably a phishing attempt, but there actually weren’t any links in the email and […]

Why your ISP may be giving your computer popups and ads

Posted by on January 26, 2014 at 8:01 pm

Here at DoctorDave Computer Repair in Lawrence, KS we have gotten dozens of calls from people being redirected to sites they never intended to visit – like trying to buy a Dell computer and getting sent to HP instead. Typically it’s a virus put there by someone trying to make money off the ads. However, […]

Backup checkups and Peace of Mind for only $25

Posted by on January 20, 2014 at 11:10 am

Our clients know we are a big believer in backups and we’ve got a great deal going to start the new year out right. Whether it’s photos, emails, contacts, financial data, movies, music or plain old word processing items, the reason you use a computer often is to store stuff, and no hard drive lasts […]

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