Tag Archive

Apple Store Techs May Have No Experience Fixing Macs?

Published on May 21, 2017 By dgreenbaum

You’d think the Apple store would hire the best and brightest computer repair technicians.  Due to how busy they are, they’re cutting back on training. It used to be Apple technicians would get some hands-on experience fixing Macs before touching your system.  If this story is true, your Mac might be the first one they’ve touched. […]

What is Ransomware?

Published on May 14, 2017 By dgreenbaum

You might have heard in the news about companies getting hit with “ransomware”.  In particular medical offices like chiropractors and psychologists are major targets.  We see the same thing with our Lawrence, Topeka and Kansas City computer repair clients. The nutshell is your computer gets some kind of virus.  Instead of just messing up your […]

Customer Privacy Again in the News

Published on May 7, 2017 By dgreenbaum

Apple should be ashamed of itself; recently employees were caught stealing photos from client systems.  I don’t think companies like Apple quite understand the intimate and personal nature of the information they’re entrusted with. I’ve written about our strict privacy policy, but it’s worth mentioning again.  We realize people’s entire lives are stored on their […]

Your Privacy and Computer Repair

Published on April 30, 2017 By dgreenbaum

When we do computer repair, we see all sorts of personal stuff. It’s not just your Facebook profiles and bank accounts.  We can see your browsing habits, who else you know, every password.  It’s everything that’s on your phone and more.  We take that responsibility seriously, some providers don’t Recently, national news outlets have covered […]

Use Gmail? Your Computer May Be Too Old to Use It

Published on April 23, 2017 By dgreenbaum

If you’re a Gmail user and you’re using an older computer, you might need to switch.  Gmail won’t work properly in Windows XP and Vista. Windows XP and Vista are no longer supported by Microsoft.  That means that it’s ripe to be attacked by hackers.  They can lock you out of your computer or steal […]

Repair or replace an old computer?

Published on April 16, 2017 By dgreenbaum

Although we do a ton of computer repair in Lawrence, you’d be surprised how often we turn away computers.  Sometimes it’s just not worth repairing!  I hate to talk myself out of work, but sometimes it’s the right thing to do. After Three Years, Trouble Starts After doing this for almost 30 years now, I’ve […]

Don’t Trust Free Diagnostics Scans (Except Ours on Fridays)

Published on April 9, 2017 By dgreenbaum

We’ve been offering Free Friday diagnostics at our Lawrence computer repair office. Our motivation for was to prevent our clients from getting taken in by scams.  Recently, a TV news station caught Office Depot using their repair service to scam customers.  These free scams take different forms, but they’re all out to get your money. […]

Come Join the Best of Lawrence Fun This Year

Published on February 6, 2017 By dgreenbaum

We’re excited to support the Best of Lawrence contest this year, and in particular the computer repair category.  Last year, we had some huge concerns about the contest. Those concerns were met with resistance and profanity (I had to delete some comments!)  This year, not only were we listened to, but the Lawrence Journal-World created a […]

Our Policy Towards Password Resets and Password Recovery

Published on January 16, 2017 By dgreenbaum

One popular question we get at DoctorDave Computer Repair in Lawrence is “Can you recover my password?” Many times it’s an innocent problem, but we always play it safe. Photo by IntelFreePress – http://flic.kr/p/dxdmTX Why Do You Get Locked Out of Your Computer? The most common reason is plain forgetfulness. You haven’t used it in […]

Free Car Chargers and The new DoctorDave iPhone App

Published on May 22, 2016 By dgreenbaum

It has taken us a few years, but we finally have a DoctorDave Computer Repair app for our clients in Lawrence, Topeka and Kansas City. Although the app works anywhere in the US, our focus is here at home.     What Does it Do?   It makes it easier for you to request service […]

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