Tag Archive

Our Policy Towards Password Resets and Password Recovery

Published on January 16, 2017 By dgreenbaum

One popular question we get at DoctorDave Computer Repair in Lawrence is “Can you recover my password?” Many times it’s an innocent problem, but we always play it safe. Photo by IntelFreePress – http://flic.kr/p/dxdmTX Why Do You Get Locked Out of Your Computer? The most common reason is plain forgetfulness. You haven’t used it in […]

Amazing business lessons for Planet Comicon

Published on March 17, 2014 By dgreenbaum

Yesterday I attened the Kansas City ComicCon: Planet Comicon. I’m a total geek, this is well established. Right now my top passion is Doctor Who whom influenced the naming of the company and about half my wardrobe right now. If you haven’t been to a Comicon, I highly recommend it. You pay $35 to essentially […]

What its like to feel really stupid

Published on October 28, 2012 By dgreenbaum

A few months ago I attended a boxing “class” and was reminded why I do what I do–help people with complex technological problems. No, it wasn’t because I felt fighting viruses was like going a few rounds with Mike Tyson but rather I joined a class in which I had no skill or experience. I […]

Secrets to getting great customer service

Published on October 21, 2012 By dgreenbaum

Often times we can solve customer problems on our own but occasionally we need to get third parties involved and sometimes we have to refer it out altogether. This particularly comes into play on warranty issues. While we’d sure like to take care of your computer repair needs, if you paid for a warranty the […]

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