Tag Archive

The Digital Divide is Growing (Thanks AT&T)

Published on February 18, 2018 By dgreenbaum

Most people know, I’m a strong advocate for bridging the digital divide.  That’s why I work with great organizations like Connecting For Good that help make sure everyone has equal access to technology.  While there are problems in Kansas City and Lawrence, this report shows AT&T is making it worse. What that link states is things […]

How to Get Net Neutrality and Internet Privacy Back In Lawrence

Published on February 11, 2018 By dgreenbaum

Late in 2017, the FCC made a major change as to how the internet works in the United States.  Instead of treating it like a utility, whereby you can’t discriminate based on usage, internet service providers (ISPs) now have the right to limit your usage or charge extra for some sites. They can also use […]

Tech Support Scam Victims Getting Money Back

Published on February 3, 2018 By dgreenbaum

Sadly we see a ton of tech support scam victims at DoctorDave computer repair.  We had one client get taken for over $10,000!  There’s small relief for some victims:  they might be getting money back. Western Union became a conduit for some of these scams, allowing money to be wired to the criminals.  As part […]

We’re Open Christmas Eve, Christmas Day

Published on December 24, 2017 By dgreenbaum

To celebrate, here’s something I wrote in 2010, publishing it again: Twas the night before Christmas, when all through the house… not a creature was stirring, except for a mouse! The web was searched with thought and care, but not a company could get gifts there. The children were nestled all snug in their beds, […]

Computer Repair, Insurance and Honesty

Published on December 3, 2017 By dgreenbaum

Last year, a controversial study suggested that computer repair shops scam people that have insurance.  If you mention you have insurance, on average, you’ll get charged more for the repair.  Guess what…so do we.  Our rationale is different though. The computer repair shops in the study clearly took advantage of customers.  They billed for work […]

Local Tech Support Scam Victim On the Hook for $10,000

Published on November 26, 2017 By dgreenbaum

Until we got the third call in one week for this scam, I couldn’t believe it was true.  Sadly one client was taken for almost $10,000.  She needs to take out a loan so that she can pay her living expenses.  How this all came about is interesting, but more important,  anyone who’s been a […]

Here’s how to Prepare for a Computer Repair Appointment

Published on November 19, 2017 By dgreenbaum

I’ll often read medical blogs because what we do in computer repair isn’t that much different than patient care.  I came across this great article about preparing for a medical appointment.  That article got me thinking about how to prepare for a computer repair appointment on-site or at our office in Lawrence or Kansas City. […]

Best. Upgrade. Ever – Solid State Drives (SSDs)

Published on November 12, 2017 By dgreenbaum

Laptop hard drives, on average, last about three years.  We recommend replacement of computers after three years.  However, if you want to keep your laptop, we highly recommend Solid State Drives (SSDs). This is the same technology in your smartphone or tablet that lets it boot up and open applications quickly.  All Apple laptops now […]

Is the Paperless Office Still a Thing?

Published on November 5, 2017 By dgreenbaum

Do you remember when computers promised to let us go paperless?  I wrote an article for groovyPost how I hate paperless statements from companies.  However for your home or small business, this article has some good steps.  Less paper is better for the environment and makes it easier to find stuff. I think the key […]

Remote Working/Telecommunity Bad for Your Health?

Published on October 29, 2017 By dgreenbaum

Many of our clients work from home.  We’re their local IT, doing the computer repair and support their corporate office might do.  The flexibility is great, but not everyone likes it. When I chat with clients I hear some of the same complaints in this article. One person put it best to me: “It’s like […]

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