Tag Archive

When A Local Business Gets Hacked, It Hurts More

Published on April 15, 2018 By dgreenbaum

The past few years we keep hearing about the big companies like Equifax and Yahoo getting hacked.  That hurts us all.  The local businesses though get hacked much more often. The pain is a little different from them. This article explains some of those risks.  While I can’t tell you whom in Lawrence has suffered […]

Yes, Macs Get Viruses (and We Can Help)

Published on April 8, 2018 By dgreenbaum

Clients are commonly under the misconception that Macs don’t get viruses, or at least not PC viruses.  That was true back in the days of the “I’m a Mac” ad. In 2018, that simply isn’t true. In 2016, Mac malware (the general category for things like viruses, trojans etc.) grew by almost 75% according to this […]

Have You Set Up Facebook Trusted Contacts?

Published on April 1, 2018 By dgreenbaum

With all the hacks out there, including stolen passwords, getting locked out of Facebook is almost inevitable. Fortunately Facebook has a way to get back in through trusted contacts. Some people think it’s needlessly complex, but this guide as well as this one are excellent walk-through.  Even if it isn’t 100% effective, every Facebook user should set it up. […]

Some ISPs Give you Mandatory Ads

Published on March 4, 2018 By dgreenbaum

When you go to some websites, you expect ads.  That’s what pays for the site.  Just like commercials on TV.  Some Internet Service Providers add their own ads to your browsing experience. Comcast was caught doing this last year.  They were adding information to web pages you visited encouraging you to upgrade your cable modem. […]

Your iPhone Can Block Spam Text Messages

Published on February 25, 2018 By dgreenbaum

The only thing more annoying than junk phone calls is junk texts.  I don’t know why, but they seem like the biggest violation to me. Fortunately, Apple heard our cries and introduced the ability to block spam messages on your phone.  The tricky part is you need to download a program to help you do […]

The Digital Divide is Growing (Thanks AT&T)

Published on February 18, 2018 By dgreenbaum

Most people know, I’m a strong advocate for bridging the digital divide.  That’s why I work with great organizations like Connecting For Good that help make sure everyone has equal access to technology.  While there are problems in Kansas City and Lawrence, this report shows AT&T is making it worse. What that link states is things […]

How to Get Net Neutrality and Internet Privacy Back In Lawrence

Published on February 11, 2018 By dgreenbaum

Late in 2017, the FCC made a major change as to how the internet works in the United States.  Instead of treating it like a utility, whereby you can’t discriminate based on usage, internet service providers (ISPs) now have the right to limit your usage or charge extra for some sites. They can also use […]

Tech Support Scam Victims Getting Money Back

Published on February 3, 2018 By dgreenbaum

Sadly we see a ton of tech support scam victims at DoctorDave computer repair.  We had one client get taken for over $10,000!  There’s small relief for some victims:  they might be getting money back. Western Union became a conduit for some of these scams, allowing money to be wired to the criminals.  As part […]

We’re Open Christmas Eve, Christmas Day

Published on December 24, 2017 By dgreenbaum

To celebrate, here’s something I wrote in 2010, publishing it again: Twas the night before Christmas, when all through the house… not a creature was stirring, except for a mouse! The web was searched with thought and care, but not a company could get gifts there. The children were nestled all snug in their beds, […]

Computer Repair, Insurance and Honesty

Published on December 3, 2017 By dgreenbaum

Last year, a controversial study suggested that computer repair shops scam people that have insurance.  If you mention you have insurance, on average, you’ll get charged more for the repair.  Guess what…so do we.  Our rationale is different though. The computer repair shops in the study clearly took advantage of customers.  They billed for work […]

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