Archive for October, 2012

What its like to feel really stupid

October 28, 2012

A few months ago I attended a boxing “class” and was reminded why I do what I do–help people with complex technological problems. No, it wasn’t because I felt fighting viruses was like going a few rounds with Mike Tyson but rather I joined a class in which I had no skill or experience. I […]

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Secrets to getting great customer service

October 21, 2012

Often times we can solve customer problems on our own but occasionally we need to get third parties involved and sometimes we have to refer it out altogether. This particularly comes into play on warranty issues. While we’d sure like to take care of your computer repair needs, if you paid for a warranty the […]

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Electronics Recycling & Helping others

October 9, 2012

On Saturday October 13, Lawrence will have its semi-annual Electronics Recycling Event. This is a great opportunity to get rid of all that electronic junk sitting in a basement, closet, or garage. The city does this twice a year, so if you miss it this time look for it in the Spring. It’s imperative that […]

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Save time by automating online tasks with robots

October 5, 2012

It’s been over a month since I’ve blogged. Wow. With students coming back to town, combined with some personal stuff the month flew by! Time for all of us is a precious commodity and here’s a great tool to give you some more of it Every once in awhile I discover something so powerful yet […]

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