Archive for April, 2018

ISPs Have to Issue Refunds for Service Problems

April 29, 2018

Don’t you wish we had this in Lawrence, KS?  Every time Midco or AT&T had an outage, they’d be required to give us money. In the UK at least, companies have to pay if they don’t deliver on service.  Not only do they have to compensate you for outages, but if they miss appointments or […]

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Safely Cleaning Your Tech Items

April 22, 2018

Have you looked at your screen and keyboard lately?  Yuck!  It’s probably time to clean them.  Not all household products are good for electronics. We’ve got your covered though This slideshow from Cnet is one of the best guides I’ve seen out there.  It includes the less-than-obvious stuff like routers and your TV.  One thing they […]

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When A Local Business Gets Hacked, It Hurts More

April 15, 2018

The past few years we keep hearing about the big companies like Equifax and Yahoo getting hacked.  That hurts us all.  The local businesses though get hacked much more often. The pain is a little different from them. This article explains some of those risks.  While I can’t tell you whom in Lawrence has suffered […]

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Yes, Macs Get Viruses (and We Can Help)

April 8, 2018

Clients are commonly under the misconception that Macs don’t get viruses, or at least not PC viruses.  That was true back in the days of the “I’m a Mac” ad. In 2018, that simply isn’t true. In 2016, Mac malware (the general category for things like viruses, trojans etc.) grew by almost 75% according to this […]

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Have You Set Up Facebook Trusted Contacts?

April 1, 2018

With all the hacks out there, including stolen passwords, getting locked out of Facebook is almost inevitable. Fortunately Facebook has a way to get back in through trusted contacts. Some people think it’s needlessly complex, but this guide as well as this one are excellent walk-through.  Even if it isn’t 100% effective, every Facebook user should set it up. […]

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