Generally, we’re not big fans of extended warranties.  Computers depreciate too quickly to make it worthwhile. The exception being AppleCare.  Apple repairs are not only expensive, but Apple products retain their value longer. The other thing we’ve found is that companies exclude all sorts of stuff from these warranties.  It’s so bad that BestBuy is […]

Our primary focus is computer repair in Lawrence, KS.  We don’t do mobile phones at all.  We do get calls, daily, about mobile repair. Too often the caller wants to know the lowest price.  That’s a bad strategy.  The cheap often comes out expensive as my Mom used to say.  A lousy repair isn’t just […]

Too often when we’re at clients we have trouble reproducing a computer problem.  The client remembers some error message, but of course we can’t make it do it when it’s out there. That’s why we recommend the Windows Problem Step Recorder. It’s built into Windows 7, Windows 8, and Windows 10.  This link from Microsoft […]

I forget where my keys or wallet is all the time.  I’ve got Tile to help me with that.  I always know where my laptop is though.  Forgetful people can ruin the best security measures. For example, a lost USB flash drive in London caused a massive panic and Heathrow Airport.  That drive had critical security […]