Tag Archive

Searching for Tech Support in the wrong way can cause your computer harm

Published on December 29, 2013 By dgreenbaum

In the past several month’s we’ve seen a rather interesting phenomenon with clients. I previously wrote about the fact that someone pretends to call saying they are Microsoft and attempts to take control of your computer. Hopefully you won’t fall for this scam because you are an active reader of my blog. However, what if […]

Windows 7 System Recovery partitions for almost every computer

Published on August 4, 2013 By dgreenbaum

Sometimes it’s best to just start over from scratch and computing is no different. Sometimes your computer gets so wonky or filled with viruses it’s best to just return it to factory specs. We only do that when repairing computers and laptops as a last resort, but sometimes it is necessary. The problem is that […]

Secrets to getting great customer service

Published on October 21, 2012 By dgreenbaum

Often times we can solve customer problems on our own but occasionally we need to get third parties involved and sometimes we have to refer it out altogether. This particularly comes into play on warranty issues. While we’d sure like to take care of your computer repair needs, if you paid for a warranty the […]

Remote Computer Repair and your privacy

Published on May 29, 2011 By dgreenbaum

I’ve written about this before, but I’m still pretty amazed that customers allow complete strangers to control their computers without any supervision. The business model, of course, makes sense. Have a bank of technicians working from anywhere in the world fixing a long list of computers simultaneously. While waiting on something to load on computer […]

List of computer manufacturers and their support and warranty sites

Published on February 20, 2011 By dgreenbaum

Have a problem with your computer and first want to check with the manufacturer of the computer for basic troubleshooting and a check to see if it’s under warranty. We’v got your covered with this list. Bookmark, share it with friends, put it on speed dial. I’d like to take credit for it, but it […]

Copyright © DoctorDave Computer Repair in Lawrence Kansas |   intrepidity Theme by Top Blog Formula on WordPress |   Log In