Tag Archive

Why your ISP may be giving your computer popups and ads

Published on January 26, 2014 By dgreenbaum

Here at DoctorDave Computer Repair in Lawrence, KS we have gotten dozens of calls from people being redirected to sites they never intended to visit – like trying to buy a Dell computer and getting sent to HP instead. Typically it’s a virus put there by someone trying to make money off the ads. However, […]

What do expect from WOW in Lawrence Kansas or Why we hate the cable company

Published on June 23, 2013 By dgreenbaum

Whether you use WOW (fomerly Sunflower, Knology) or AT&T in Lawrence, KS or you are in Topeka (Cox), Kansas City (Time-Warner) or other parts of the Kansas City Metro, we all love to hate our cable TV company. One of the reasons was revealed in this interview The Consumerist () did with a Customer Service […]

You may be paying too much for your internet service

Published on March 24, 2013 By dgreenbaum

“You may be paying too much for your internet service” seems like a marketing ploy for the latest offering from Knology, Time-Warner, Cox or AT&T but for many of us it’s really true. Here are the most common problems we see in the field. First, if you are renting your cable modem, it’s time to […]

City Commission elections, small business, and Lawrence municipal broadband

Published on March 18, 2013 By dgreenbaum

A few weeks ago, I received the following invitation: On behalf of the City of Lawrence, I wish to invite you to an important meeting to be held on Thursday concerning current technology infrastructure in Lawrence and your current and future technology needs related to broadband access. The City of Lawrence has engaged CTC Technology […]

Secrets to getting great customer service

Published on October 21, 2012 By dgreenbaum

Often times we can solve customer problems on our own but occasionally we need to get third parties involved and sometimes we have to refer it out altogether. This particularly comes into play on warranty issues. While we’d sure like to take care of your computer repair needs, if you paid for a warranty the […]

The Best Internet Service Provider in Lawrence?

Published on May 20, 2012 By dgreenbaum

As one of the leading people doing computer repair in Lawrence, KS and not being associated with (or receiving commissions from) any broadband provider, I remain staunchly independent. Given our broad range of experience with every internet service provider in the community, I can give you unbiased, well-researched suggestions. Many people (including my team) have […]

Troubleshooting your Cable Modem (especially Knology)

Published on September 25, 2011 By dgreenbaum

A common problem clients call us about is that they can’t get on the Internet. Frustrating for sure. Typically it’s either a problem with your computer and home network or your Internet Service Provider. Based on popular demand and client questions, we’ve created a few videos to help people troubleshoot some basic problems. While these […]

Google lights up the Sunflower state

Published on March 30, 2011 By dgreenbaum

When I first heard this morning that Google’s Fiber project was coming to Kansas City, KS, I thought it was an April Fools joke. I then watched the presentation and tears came to my eyes.  I’ve watched Apple keynotes and gotten excited, but nothing to this level.  New iPads and other gadgets are fun and […]

My Thoughts on the Alleged Sunflower Buyout

Published on July 30, 2010 By dgreenbaum

Sunflower @ Youth Garden Originally uploaded by rian_bean In case you haven’t heard, an industry publication is reporting that Sunflower Broadband is close to sealing a deal to be purchased by Knology, a cable company from West Point, Georgia. Many of my customers, friends, and followers have been asking my opinion on this issue since […]

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