Tag Archive

Black Friday/Cyber Monday Special: Pre-Payment Discount and Free Gift

Published on November 22, 2018 By dgreenbaum

Since we’re not a retail shop, it’s harder for us to participate in the fun of Black Friday, Small Business Saturday and Cyber Monday. It might be harder, but we’re still doing it.  Here’s’ some deals we have for you:       Pre-Payment Discount Our normal rate is $90 an hour, but we’re selling […]

Some ISPs Give you Mandatory Ads

Published on March 4, 2018 By dgreenbaum

When you go to some websites, you expect ads.  That’s what pays for the site.  Just like commercials on TV.  Some Internet Service Providers add their own ads to your browsing experience. Comcast was caught doing this last year.  They were adding information to web pages you visited encouraging you to upgrade your cable modem. […]

Your iPhone Can Block Spam Text Messages

Published on February 25, 2018 By dgreenbaum

The only thing more annoying than junk phone calls is junk texts.  I don’t know why, but they seem like the biggest violation to me. Fortunately, Apple heard our cries and introduced the ability to block spam messages on your phone.  The tricky part is you need to download a program to help you do […]

How to Get Net Neutrality and Internet Privacy Back In Lawrence

Published on February 11, 2018 By dgreenbaum

Late in 2017, the FCC made a major change as to how the internet works in the United States.  Instead of treating it like a utility, whereby you can’t discriminate based on usage, internet service providers (ISPs) now have the right to limit your usage or charge extra for some sites. They can also use […]

Tech Support Scam Victims Getting Money Back

Published on February 3, 2018 By dgreenbaum

Sadly we see a ton of tech support scam victims at DoctorDave computer repair.  We had one client get taken for over $10,000!  There’s small relief for some victims:  they might be getting money back. Western Union became a conduit for some of these scams, allowing money to be wired to the criminals.  As part […]

Do Computers Have an Expiration Date?

Published on January 28, 2018 By dgreenbaum

Clients ask us why computers fail.  Their first computer lasted a decade and now computers are lasting 3-5 years.  What gives? This video has a great explanation of why this happens.   The main reasons are Heat Electromigration (video explains what that is!) Wear and tear General user error There is that theory of “planned obsolescence”  whereby […]

We’re Open Christmas Eve, Christmas Day

Published on December 24, 2017 By dgreenbaum

To celebrate, here’s something I wrote in 2010, publishing it again: Twas the night before Christmas, when all through the house… not a creature was stirring, except for a mouse! The web was searched with thought and care, but not a company could get gifts there. The children were nestled all snug in their beds, […]

Local Tech Support Scam Victim On the Hook for $10,000

Published on November 26, 2017 By dgreenbaum

Until we got the third call in one week for this scam, I couldn’t believe it was true.  Sadly one client was taken for almost $10,000.  She needs to take out a loan so that she can pay her living expenses.  How this all came about is interesting, but more important,  anyone who’s been a […]

Action Required for Sunflower Email by 9/25?

Published on September 10, 2017 By dgreenbaum

Midco has been sending Lawrence customers some confusing emails about a September 25th deadline.  After chatting with Midco on Facebook, we’ve determined there isn’t much to worry about. What The Warning Says This sounds scary and is terribly confusing **** Subject: ACTION REQUIRED: Your Sunflower.com Contacts and Calendar Items Contact and Calendar Access Changing Soon! We […]

The Painful Switch from Sunflower to Midco in Lawrence

Published on July 2, 2017 By dgreenbaum

As many people found out in Lawrence, KS this week, our cable company switched again.  The company originally known as Sunflower Broadband was transferred to Midco at midnight on June 28th.  We were ready for the switch and were able to help dozens of clients get back on track.  We have some tips if you’re […]

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