Tag Archive
We Can Help With Voice-Over-IP (VoIP) Phone Systems
A few months ago, we switched many of our phone systems over to FreedomVoice. We’re now a partner of FreedomVoice and can get you set up. What I like about FreedomVoice is it gives you advance call features like auto-attendants and phone trees for a small monthly fee. It can do faxing and even a […]
Ignore That Email: Nobody is Spying On You
We posted this on Facebook a few weeks ago, but it’s worth mentioning here again. An email has been going around the past few months. It takes some different forms but generally follows the same pattern: Someone “hacked” you and has your password They’ve been monitoring you They’ll send your information to all your contacts […]
Black Friday/Cyber Monday Special: Pre-Payment Discount and Free Gift
Since we’re not a retail shop, it’s harder for us to participate in the fun of Black Friday, Small Business Saturday and Cyber Monday. It might be harder, but we’re still doing it. Here’s’ some deals we have for you: Pre-Payment Discount Our normal rate is $90 an hour, but we’re selling […]
Some ISPs Give you Mandatory Ads
When you go to some websites, you expect ads. That’s what pays for the site. Just like commercials on TV. Some Internet Service Providers add their own ads to your browsing experience. Comcast was caught doing this last year. They were adding information to web pages you visited encouraging you to upgrade your cable modem. […]
Your iPhone Can Block Spam Text Messages
The only thing more annoying than junk phone calls is junk texts. I don’t know why, but they seem like the biggest violation to me. Fortunately, Apple heard our cries and introduced the ability to block spam messages on your phone. The tricky part is you need to download a program to help you do […]
How to Get Net Neutrality and Internet Privacy Back In Lawrence
Late in 2017, the FCC made a major change as to how the internet works in the United States. Instead of treating it like a utility, whereby you can’t discriminate based on usage, internet service providers (ISPs) now have the right to limit your usage or charge extra for some sites. They can also use […]
Tech Support Scam Victims Getting Money Back
Sadly we see a ton of tech support scam victims at DoctorDave computer repair. We had one client get taken for over $10,000! There’s small relief for some victims: they might be getting money back. Western Union became a conduit for some of these scams, allowing money to be wired to the criminals. As part […]
Do Computers Have an Expiration Date?
Clients ask us why computers fail. Their first computer lasted a decade and now computers are lasting 3-5 years. What gives? This video has a great explanation of why this happens. The main reasons are Heat Electromigration (video explains what that is!) Wear and tear General user error There is that theory of “planned obsolescence” whereby […]
We’re Open Christmas Eve, Christmas Day
To celebrate, here’s something I wrote in 2010, publishing it again: Twas the night before Christmas, when all through the house… not a creature was stirring, except for a mouse! The web was searched with thought and care, but not a company could get gifts there. The children were nestled all snug in their beds, […]
Local Tech Support Scam Victim On the Hook for $10,000
Until we got the third call in one week for this scam, I couldn’t believe it was true. Sadly one client was taken for almost $10,000. She needs to take out a loan so that she can pay her living expenses. How this all came about is interesting, but more important, anyone who’s been a […]
Welcome to my blog!