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Your ISP may be lying and the FCC wants your help catching them.

Posted by on March 18, 2010 at 12:14 am

This week may prove to be the beginning in a new era of ISP accountability! ISPs lie. Yup. Outraged? You should be, and so are the Feds. NPR reported this week how consumers don’t understand the advertising of their ISPs and don’t realize that the speeds are a theoretical maximum. When you see pricing claiming [...]

When you help others, sometimes you help yourself

Posted by on March 8, 2010 at 12:02 am

At some of my previous employers, they were big on “qualifying” the customer. Somehow you needed to rank how important they were. Rich: important. Lots of computers: important. Big house: big priority. Small House: Small priority. I HATED that, but all industries tend to do that. People who have more money to spend get better [...]

Our local economy tastes delicious!

Posted by on February 27, 2010 at 2:07 am

A few nights ago I read on Twitter that Local Burger was now serving their world famous veggie burgers at Biggs BBQ. I’m generally a vegetarian, but I really love Biggs’ sauces and side dishes. A nice plate of sweet potato fries with their three sauces and I’m in heaven. Maybe some of those fried [...]

Been busy with Macworld

Posted by on February 22, 2010 at 12:42 am
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For those that aren’t fans on mine on Facebook, you might have missed that I was attending Macworld Expo 2010. The show kept me pretty busy with preparation and then follow up. Fortunately, I have a great staff that took care of our clients while I was gone. To see the photos from the show [...]

One of 100,000: Google Favorite Place

Posted by on February 9, 2010 at 1:32 pm

Thanks for your support According to Google’s official blog, only 100,000 of these were sent out across the country. The only other Lawrence business I know that received on of these is the Sandbar. People often ask me how I got to be the top search result for Lawrence, KS computer repair. Honestly, there was [...]

Posted by on February 1, 2010 at 12:56 am

(Photo: NBC-2 This Consumerist post reinforces the need to know who is working on your computer. A remote technician turned on her webcam without asking permission or notifying her. When you use any remote control service, it gives them full access to everything on your computer. In this case, the technician forget to turn off [...]

This is CNN

Posted by on January 26, 2010 at 6:07 am

Yup, I made front page of CNN’s website as being a “fanboy.” Don’t know if I like the term, but it works. The comments on the article are interesting because it assumes I believe in Mac regardless of the flaws. Since I work on both Macs and PC’s, I feel comfortable in offering a fair [...]

Being more Family Friendly

Posted by on January 18, 2010 at 2:30 am

A Mom came in the office on Sunday (yes I work on Sundays) with a computer repair emergency. I was delighted to offer assistance, but while describing her computer woes, her young daughter was inextricably attracted to the shiny objects on my desk. I love kids and didn’t mind her touching things, but it was [...]

Pretty, I mean Printer Hate machine

Posted by on January 14, 2010 at 3:58 am

While Nine Inch Nails had a “Pretty Hate Machine”, TheOatmeal has a great comic about why we hate printers, let us count the ways. Some language may not be appropriate for work, but darn funny, so read it at home if necessary

Is your email addressing hurting you in business?

Posted by on January 12, 2010 at 4:52 am

Lifehacker ran an interesting article about using @aol or @hotmail email addresses and how it may work against your professional goals. I’d expand the suggestion to not just @aol or @hotmail, but @sunflower, @yahoo, and @sbcglobal.net Personal domains are less than $10 a year and promoting your ISPs name in your email rather than your [...]

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