Tag Archive

Your Internet Service Provider May Be Lying to You

Published on August 6, 2017 By dgreenbaum

Unless you have municipal broadband (we’re big fans), your Internet Service Provider (ISP) is a for-profit business.  That means sometimes they have an incentive to be dishonest.  Sometimes they even get caught for it. The New York State Attorney General caught Time Warner lying to its customers.  This article explains all the lies they told, […]

What to Do When Your ISP has an Outage

Published on January 9, 2017 By dgreenbaum

WOW aka Knology or Wow and soon to be MIDCO had a major outage recently.  Outages are disappointing, but can be expected.  Nothing works right all the time. Is it You or Them? The Power Cycle Dance When you can’t get online, you’ll always want to do a few standard things in this order: Shutdown your […]

You may be paying too much for your internet service

Published on March 24, 2013 By dgreenbaum

“You may be paying too much for your internet service” seems like a marketing ploy for the latest offering from Knology, Time-Warner, Cox or AT&T but for many of us it’s really true. Here are the most common problems we see in the field. First, if you are renting your cable modem, it’s time to […]

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